Privacy Policy
Last updated: June 2026
1. Introduction
Kesho ("we," "our," or "us") operates a health education website focused on GLP-1 receptor agonists and metabolic health in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, educational content, lab report prep scan, chemist quote check, GLP-1 readiness assessment, and related features (collectively, the "Service"). We do not operate a telemedicine clinic, pharmacy, or prescription service through this website. By using our Service, you agree to the collection and use of information described in this policy.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and other contact details you submit (for example via our contact form)
- Optional email if you choose to save or receive assessment or prep-card results
- Responses you provide in our educational GLP-1 readiness assessment (health-related self-reported answers)
- Lab values you confirm after using our lab report prep scan
- Photos or PDFs you upload for lab report prep scan or chemist quote check (processed to generate educational summaries only)
- Communication preferences and feedback
2.2 Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Device information (device type, operating system, browser type)
- IP address and general location data
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our educational content, tools, and website
- Educational Summaries: To generate non-clinical summaries from assessment responses, lab scans, or quote checks you choose to submit
- Communication: To respond to your inquiries and send service-related messages you request
- Service Improvement: To analyze usage patterns and enhance our Service
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, unauthorized access, and other security threats
4. Data Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:
4.1 Editorial and Professional Review
Health education content may be reviewed by qualified professionals for accuracy as described on our editorial policy page. We do not share your tool responses with clinicians for diagnosis or prescribing unless you separately engage a healthcare provider outside Kesho.
4.2 Service Providers
We may share information with trusted third-party service providers who assist us in operating our Service, such as cloud hosting, analytics services, and communication platforms. These providers are contractually obligated to protect your information.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS) and at rest where applicable
- Secure storage of assessment, scan, and contact information
- Access controls and authentication mechanisms
- Regular security reviews
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Uploaded images for lab or quote scans are retained only as long as needed to complete processing and generate your educational summary, unless you request earlier deletion.
You may request deletion of your data at any time by contacting us at connect@kesho.health.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications (service-related messages may still be sent)
To exercise these rights, contact us at connect@kesho.health. We will respond within 30 days.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. By using our Service, you consent to such transfers where applicable. We take appropriate safeguards to ensure your information receives adequate protection.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our Service and store certain information. You can instruct your browser to refuse cookies, though some portions of our Service may not function properly without them.
- Essential functionality and security
- Analytics and performance monitoring
- User preferences
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Changes are effective when posted.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us: